Privacy Policy

When you register, book a service, or contact us, we collect information such as your name, email address, phone number, service address, and payment details (processed securely by our payment provider — we do not store full card numbers).

We use your information to create and manage bookings, process payments, communicate with you about your bookings, respond to inquiries, and improve our services. We do not sell your personal data to third parties.

We share limited information with the staff assigned to your booking (name, address, contact number) so they can complete the job, and with our payment processor to handle online payments. These providers are only permitted to use your data to deliver these services.

We retain booking and account information for as long as your account is active and as needed to comply with our legal and tax obligations.

You may request access to, correction of, or deletion of your personal data by contacting us using the details below, subject to any legal obligations that require us to retain certain records.

Our website uses essential cookies to keep you logged in and remember your preferences. We do not use third-party advertising cookies.

We use industry-standard measures, including encrypted connections and hashed passwords, to protect your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

For any privacy-related questions or requests, contact us at [email protected] or +971 50 947 6752.